Accessibility Statement

Measures to support accessibility

ASD Helping Hands takes the following measures to ensure accessibility of Norfolk Learning Disability Partnership:

  • Include accessibility throughout our internal policies.
  • Provide continual accessibility training for our staff.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Norfolk Learning Disability Partnership is partially conformant with WCAG 2.1 level AA. We are working on making making our website fully compliant with AA standards. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of Norfolk Learning Disability Partnership. Please let us know if you encounter accessibility barriers on Norfolk Learning Disability Partnership:

We try to respond to feedback within 3-5 business days.

Technical specifications

Accessibility of Norfolk Learning Disability Partnership relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

These technologies are relied upon for conformance with the accessibility standards used.

Assessment approach

ASD Helping Hands assessed the accessibility of Norfolk Learning Disability Partnership by the following approaches:

  • Self-evaluation

Known Accessibility Issues

Below are a list of known accessibility issues:

  • What’s on page – The calendar may not be fully accessible to all assistive technology we are looking at ways to make this as accessible as possible. If you would like a list of upcoming events emailed to you, please contact us
  • The accessibility toolbox, that appears on the left hand side of the screen, may not be available at certain zoom levels.

Formal complaints

Formal complaints can be raised folloing our comolaints procedure found at : https://usercontent.one/wp/www.norfolkldpartnership.org.uk/wp-content/uploads/2023/01/14-Complaints-Compliments-and-Comments.pdf

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

ASD Helping Hands
Chaity Trustees

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